30 minutes with Brand new Equinox

[Phil The Hole In]

First time out with the Equinox... 30 minutes detecting & it's broken.
The pinpoint button appears to be stuck in and prevents anything else working.
Bearing in mind that this is a brand new machine & I was being very gentle with it, I wasn't expecting this.
Add to this the fact that I'm 200 miles from home on a "detecting" holiday and now left without a detector.
Not amused.

[Bargeman]

Have you pressed the button a second time, once for on, once for off

[Bargeman]

Also have you tried a factory reset

[Phil The Hole In]

Have you pressed the button a second time, once for on, once for off

Its pressed in... as in it wont un press if you know what I mean.

[SuperRed]

Did you try the factory reset as BM suggested Phil?

Just a thought, but do you use a control box cover? The Pure radio that I keep in my shed has similar buttons to the nox and one of those got stuck - it was dust/fine grit in the button recess.

Brad

[liamnolan]

A touch of W&D should do the trick, works wonders, the plastic surface will have stuck to the barrel of the hole, Liam

[Phil The Hole In]

Returned it to shop.
They can sort it.

[JBM]

That`s worrying as I had a new one arrive a couple of hours ago. Jerry.

[Phil2401]

That`s worrying as I had a new one arrive a couple of hours ago. Jerry.

But yours didn't cost as much as Phil's:)

[JBM]

Thats very true, but not a good omen. Jerry.

[Phil2401]

Thats very true, but not a good omen. Jerry.

Well I haven't personally heard of any similar bad reports about the manufacturing quality of the machine but as with any mass-produced product there will be occasional duffers that get past the quality control people....hopefully yours will not be one of them

Phil

[hunter-2]

Not a good start i hope you can get it sorted , not a good advert for a new machine

[DavidG]

At work at the moment so cant check, but I thought to get out of pin point, you press the detect button, not the pin point? I could be wrong.

Just checked the Manual, I am wrong, its the same button sorry

[JBM]

Any news yet ? Iam watching this thread with interest. Jerry.

[JBM]

Perhaps they should have been manufactured in Australia and not in the Far East.

Happy Hunting,

Jerry.

[Phil The Hole In]

Returned it to the retailer....they sent it on to Steve Cox at MSR .....


Replacement sent to me within 3 days.
Brilliant service.
Well chuffed now

[Phil2401]

Any news yet ? Iam watching this thread with interest. Jerry.

Good customer service Jerry by the looks of it.... I'm also watching the thread to see if any similar problems are reported, but..just wondering whether you have yet used / intend to use the Equinox?

Phil

[JBM]

Hi Phil.

The American sites are the ones to visit for hands on reports as they have many more Exquinox on the go than our little island.

Ian very pleased to read that you are getting good support.

I was a Minelab nut from the early Sovereign days through to the e-trac coming out with our good emerald isle friends especially Des Dunne.

Then along came the XP Deus and I purchased machine 008 10 years ago and the rest is history.

The Equinox box is looking at me and I cant make up my mind whether to use it or not.

Iam 84 next week and still finding with the XP deus when out 3 times a week, but only for 4 hours stints these days.

Happy Hunting,

Jerry.

[dirtdigger1]

That`s worrying as I had a new one arrive a couple of hours ago. Jerry.

Nothing to worry about...i've had my Equinox 800 for 6 months and had ZERO problem at all.

Matt

[Crewesader]

JERRY get it out of it's box and let it loose my Deus is currently of no fixed abode on eBay, let the animal loose you won't regret it !!!

[Phil The Hole In]

Well after all the tribulations....it works
First finds with the Nox this morning - a watch winder,a spindle whirly wotsit,a shoe buckle and a couple of musket balls.
Am impressed with it so far.

[chesters4]

If only the machine was as sturdy as the box it comes in lol
When mine arrived i thought a explorer had arrived !
The machine is very frail indeed unlike most!