Second hand etrac query

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holloway
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Second hand etrac query

Post by holloway » Sun Jan 22, 2017 3:17 pm

I would be grateful for the opinions from long term etrac users on this one.
Had my machine a few weeks now bought second hand from a large dealer with 1 year warranty.
First outing was delighted with its performance (found my first hammered coin) but after about an hour the threshold noise faded and everything seemed to freeze up, switched off and on this seemed to fix the problem .Second trip no problems but in the last trip out yesterday the machine seemed to stop reacting to everything and froze again about 3 times in 3 hours ,this was sorted by keying any random button .
The question is does this happen to anyone else ?was it user error i had an xterra705 before with no issues ? and finally should i send it back before it gets worse ? it is like i said at the moment easy to fix .
I know the company i bought it from have brilliant after sales reputation so no worries there.I will give them a ring tommorrow for a chat but would welcome any other views .



Bridex
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Re: Second hand etrac query

Post by Bridex » Sun Jan 22, 2017 4:07 pm

Have you tried 'Master Reset'? Press and hold on/off button - if this doesn't fix it contact your dealer.
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stargazer
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Re: Second hand etrac query

Post by stargazer » Sun Jan 22, 2017 4:10 pm

Bridex wrote:Have you tried 'Master Reset'? Press and hold on/off button - if this doesn't fix it contact your dealer.
Good advice from Bridex. ::g
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jcmaloney
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Re: Second hand etrac query

Post by jcmaloney » Sun Jan 22, 2017 5:15 pm

Master reset as above then back to the dealers.....or Steve Cox at MSR for a service. Could be a "dry" joint on a board.

Harry Digger
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Re: Second hand etrac query

Post by Harry Digger » Sun Jan 22, 2017 6:43 pm

Get it back to the dealers while it's still in warranty.
Don't go spending any of our own money to get it fixed OooO
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kopparberg
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Re: Second hand etrac query

Post by kopparberg » Sun Jan 22, 2017 6:53 pm

as said it shouldn't be doing that i had one for years with no problems .if you have warranty get it back and let them sort it .
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holloway
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Re: Second hand etrac query

Post by holloway » Sun Jan 22, 2017 7:19 pm

Thanks for all the answers ,a reset in the morning then back to the dealers if it isnt fixed .cheers all.

holloway
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Re: Second hand etrac query

Post by holloway » Thu Jan 26, 2017 11:06 am

As feedback to others ,reset the detector through the menu and all seems fine now.

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