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Help needed installing V4.1

Posted: Thu Dec 27, 2018 8:35 am
by jag
Hi, I would like to update from V4.0 to 4.1. I don't want to go to V5, but every time I try to go to 4.1 my system has a meltdown.

I did find 4.1 on the XP site but now can only see V5 update, then, when I try and install, my laptop says "...….cannot be installed.Please close and restart and try again". This I have done 4 times but I still get the same message.

Could anyone tell me A. How to get the 4.1 update, not V5 and, B, what I might be doing wrong to get the error message all the time. Many thanks.

PS Never really been happy with V4.0 There seems to be a lot of chatter and general noise so its 4.1 for me if possible.

Re: Help needed installing V4.1

Posted: Thu Dec 27, 2018 9:51 am
by jag
Got it. Turn off all virus protection, uninstall previous downloaded updates from pc and start from scratch. Done.

Re: Help needed installing V4.1

Posted: Thu Dec 27, 2018 9:54 am
by Oxgirl36
Hi this topic explains where to get other older versions of the software viewtopic.php?f=239&t=94695

Check your cable if you are struggling with the updates, it could be faulty. Also Gary has done an update video you might find useful

Re: Help needed installing V4.1

Posted: Thu Dec 27, 2018 11:20 am
by jag
Many thanks Oxgirl. I think I have done it. Now just need to enter my own programs.

Re: Help needed installing V4.1

Posted: Thu Dec 27, 2018 12:56 pm
by Oxgirl36
jag wrote: Thu Dec 27, 2018 11:20 am Many thanks Oxgirl. I think I have done it. Now just need to enter my own programs.
Enjoy - v4.1 is superb ::g