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coil wont connect

Posted: Tue Mar 20, 2018 10:17 am
by oldbenny
hello my hf coil will not connect despite following the instructions I selected the coil then an empty space then put the number in then valid it but still will not connect any ideas ?

Re: coil wont connect

Posted: Tue Mar 20, 2018 10:22 am
by Easylife
Switch off a and back on. Try loading again as coil 3?

Re: coil wont connect

Posted: Tue Mar 20, 2018 11:13 am
by pasttarg
wrong software between the items ?are they all on V4 or ?

Re: coil wont connect

Posted: Tue Mar 20, 2018 12:00 pm
by oldbenny
yes both ver 4 tried to restart but not connecting to the coil the numbers are stored but still not connecting the other coils work ok but the hf wont

Re: coil wont connect

Posted: Tue Mar 20, 2018 12:19 pm
by Kefyn
Try selecting the coil on the headphones , I found mine was connecting to the base unit but not the headphones?
Hope this helps👍

Re: coil wont connect

Posted: Tue Mar 20, 2018 12:21 pm
by Roberts
As a last resort you could re download and re install the software. Make sure the coils are near the Remote unit so that they can connect during the update.

Re: coil wont connect

Posted: Tue Mar 20, 2018 8:07 pm
by JBM
I know this may sound silly, but it has happened to a few folks.

Double check the serial number, sometimes a number or letter can be mistaken.

ie B for a 8

Best of luck.

Jerry.

Re: coil wont connect

Posted: Wed Mar 21, 2018 11:37 am
by oldbenny
yep you where right a D not an 0 thanks

Re: coil wont connect

Posted: Wed Mar 21, 2018 5:51 pm
by JBM
You are not on your own and its a tease when it happens.

Happy Hunting,

Jerry.

Re: coil wont connect

Posted: Wed Mar 21, 2018 6:45 pm
by fred
Well done guys. This forum really is amazing for problem solving. ::g