glenfiddich had all sorts of problems with his coil and was able to get the matter resolved in the end, but if he had to send it back to Finland, that would have added a lot to his woes I imagine.
As the supplier is outside of the UK, not sure of what legal action could be taken if the company decided not to play ball, maybe time will tell, Liam

Deus, WSi's - In the end we will regret the chances we didn't take, the relationships we were afraid to have and decisions we waited too long to make .. Lewis Carroll