coil wont connect

[oldbenny]

hello my hf coil will not connect despite following the instructions I selected the coil then an empty space then put the number in then valid it but still will not connect any ideas ?

[Easylife]

Switch off a and back on. Try loading again as coil 3?

[pasttarg]

wrong software between the items ?are they all on V4 or ?

[oldbenny]

yes both ver 4 tried to restart but not connecting to the coil the numbers are stored but still not connecting the other coils work ok but the hf wont

[Kefyn]

Try selecting the coil on the headphones , I found mine was connecting to the base unit but not the headphones?
Hope this helps

[Roberts]

As a last resort you could re download and re install the software. Make sure the coils are near the Remote unit so that they can connect during the update.

[JBM]

I know this may sound silly, but it has happened to a few folks.

Double check the serial number, sometimes a number or letter can be mistaken.

ie B for a 8

Best of luck.

Jerry.

[oldbenny]

yep you where right a D not an 0 thanks

[JBM]

You are not on your own and its a tease when it happens.

Happy Hunting,

Jerry.

[fred]

Well done guys. This forum really is amazing for problem solving.